“Neil Coulter from Mortar Life Builders was meticulous in his approach to our renovation. He always checked with me before he made important decisions. He was well organised and always prepared for the next stage. As project manager I worked very closely with Neil and found him to be considerate and respectful at all times. Our architectural plans were complicated and a challenging job for a builder. Neil was thorough and his finishes were of the highest standard.”

“Just a quick note to say thanks for the great work you did on our recent home renovation. The quality and professionalism shown by you throughout the job was outstanding. I was equally impressed with the trade’s people engaged by you to complete the job. I felt that communication with you was excellent, I was kept informed every step of the way and I felt very comfortable in making suggestions and asking what I’m sure were often silly questions! I’m amazed with the results and I will certainly recommend your services in the future.”

“To us, confidence in the builder was critical. We wanted someone who would take pride in what was being produced. We were fortunate enough to see an example of Neil’s work before we made our decision. It was a complex and technical project and the result impressed us.
Neil is a great communicator, with an excellent work ethic and meticulous attention to detail. He was passionate about getting it right and producing a result that matched our vision. Whenever changes were required, he worked with us to find a solution that was appropriate. His network of tradespeople was excellent and he expected them to reflect his own high standards of workmanship. It has been a pleasure and an honour to work with a person of such outstanding calibre.”

“Neil Coulter is Mortar Life. The quality of work on our renovation has been first class, so good in fact that the next door neighbour also engaged Neil to do their renovations as well. Importantly, Neil hit the agreed budget and was on time because he takes pride in his work. But it is not just the quality of work but Neil’s attention to detail and most importantly of all, the way he goes about his business – dedicated, consultative, caring for the neighbours affected by any renovation (that makes your life much easier after it is all completed!!). I cannot speak more highly of Neil and his work. 12 months after the renovation, we are still in touch and he has become a good friend, someone we trust to seek advice from and still refer our neighbours and friends to.”

Neil Coulter has proven to be a very professional and knowledgeable builder, who uses his experience to provide advice and deliver a good quality finish through-out the build. We have found Neil to be easy to deal with, professional in dealing with correspondence, knowledgeable in construction materials, and has a good attention to detail in delivering the completed project.

Our clients have always been very happy with the design and construction process. We are pleased to share the client’s satisfaction with the team at Mortar Life Quality Builders for managing the construction so efficiently.

I am delighted to recommend Neil Coulter/Mortar Life Quality Builders through our positive experience of working with him on our house renovation.

We were very happy with the final outcome, and were particularly impressed by:
– Neil’s high attention to detail, right from the quote through all stages of the building process and through to finishing touches that delivered a great result
– A highly disciplined and organised approach to management of subcontractors and maintaining a clean and well run site
– Neil’s focus on maintaining good communication and relationship with us throughout the process

I highly recommend Neil/ Mortar Life Quality Builders and based on our positive experience would not hesitate to work with Neil again on any future building project

I want to thank you for all your efforts over the last few months. I think you, Paul and your group of regular sub contractors make a great easy to deal with team that produced very high grade work.

It made a big difference to me that I had complete confidence in every aspect of the works that were being carried out and the decisions that were being made as the job progressed. I always felt like you were as interested and invested as I was in getting the job done right.

I would be happy to recommend and / or discuss my positive experiences with using Mortar Life to potential customers.

I am writing to express my thanks to you for the recently completed single story extension works undertaken by Mortar Life. This was a project that involved removing and reinforcing an external wall, adding additional internal living space and remodelling the outside courtyard area. The build was completed on time and to budget and I am very pleased with the results.

You personally oversaw the 4 month build and throughout this period you maintained a high level of customer care and communication, doing your best to minimise the intrusion and noise for me as the resident and keeping me regularly informed of progress.

You were very flexible in accommodating requests for variations to the original plans as the build progressed.  You employed high quality tradesmen (eg. brickwork, roofing, flooring, electrical works and decoration) while also paying close attention in monitoring and quality checking their work. As a result the building work is of excellent quality throughout. ​

Mortar Life’s site management was exemplary and you took care to that the build site was kept clean and tidy at the end of each day’s work and that due regard was paid to health and safety regulations at all time.

We would like to thank you and your team for making the construction of our sunroom and outdoor living area a positive experience. Your approach to communication was outstanding. You ensured that we were informed at all stages and you responded quickly to questions and issues as they arose. During the building process you also made our family feel comfortable. Trust was also established quickly, firstly in contract negotiations and then by meeting early millstones. You stood by us when we needed to overcome a complex building problem involving the existing retaining wall. Importantly you also provided a service that was within cost expectation. Overall you provided a quality product that will be enjoyed by our family for years to come.

I met Neil as he was building the renovations next door to me, during
my transition from Richmond to Daylesford. I contacted him based on
what I saw, and on meeting him felt very confident in his approach and
competencies – in particular the boutique building space.

Being interested in compliance, functionality and aesthetics, it was
very important to me to engage the right builder for my project. One
who would be invested in, and care about these 3 factors. I did make the right choice.

Neil and his team were able to work cooperatively with me in all these
respects, to achieve an outcome which matched my very particular
vision and requirements.

And this was greatly helped by the design capability of Paul Pitrone,
the diligence and very high workmanship of Ben Carpenter, and Neil’s
overarching commitment and care to finish the job to a high standard
and meeting my expectations.

Based on my comments above, I would be pleased to provide a recommendation.